Everything in ZeroLanes
Everything you can do with ZeroLanes
From the price before you book to the receipt after you arrive, here is what ZeroLanes does and where to find each part of it.
Before you travel
Book ahead, know the price, and ask for what you need.
One fixed price
You see the price before you book, and that is the price you pay.Get a priceThe way back too
Add a return when you book, with both legs priced before you confirm.Book a returnHire by the hour
Keep a car and driver for as many hours as you need, on one day or several.Book hourlyExplore Manchester
Landmarks, museums and parks, each with how far away it is. Tap Ride here and the booking form has it filled in.Explore the cityAirport transfers
Add your flight number and it goes to your driver, so they know which arrival to meet.Every UK airportSchool runs
Home to the school gate and back, with a note telling your driver which gate and who is collecting.Book a school runWheelchair access
Switch it on under Extras and only a car with a ramp or lift can be given your journey.Book a journeyExtras
Meet and Greet, child seats and more, each with its price shown as you book.Book a journeyBusiness accounts
An account for your company’s travel, with one team to deal with.For businessClear cancellation rules
See what cancelling costs before you book, and cancel from your journey page.Cancellation policy
On the day
Know where your car is, who is driving it, and who to tell if something is wrong.
Your journey page
Your driver, the car and its registration, and the car on a live map as it comes to you.Your journeysSign inShare it live
The email confirming your driver has a link anyone can open to follow the car, no sign-in needed.How sharing worksPickup PIN
Four digits for you alone, so you know it is your car and your driver knows it is you.How the PIN worksSOS
A button on your journey page that alerts the ZeroLanes team while you travel.How SOS worksMessage our team
Write to us about any journey and a person replies, all in one place.MessagesSign in
After you travel
The paperwork, a word about your driver, and anything left behind.
Receipts
An itemised receipt for every paid journey, on the journey’s own page.Your journeysSign inInvoices
Ask from the journey’s page and we issue one, ready to save as a PDF or print.Your journeysSign inRate your driver
Once the journey is over, give it a star rating and, if you like, a comment.Your journeysSign inTip your driver
Add a tip after the journey if you want to. It is always your choice, and paid separately from the fare.Your journeysSign inLost property
Tell us from the journey’s page and follow what happens next, in plain words.How it works
Your account
Everything about your journeys, kept in one place.
Your ZeroLanes home
Your next journey, your recent routes and what you have spent, on one page.Open your homeSign inBook again
Pick a recent route, choose the date, and we price it fresh.Your recent routesSign inJourneys and statement
Every journey, upcoming and past, and all of them as a spreadsheet to download.Your journeysSign inRegular journeys
The same journey every week, booked for you on the days you choose.Regular journeysSign inSaved cards
See the cards you have saved and which journeys they will pay for.PaymentSign inText size
Standard, Larger or Largest, remembered on this device. Try it here.
Ready when you are: get a price, or read how we keep you safe in the safety centre.